Abstract

This paper outlines major strategies in negotiation and points to some difficulties non-native speakers are likely to experience when taking part in commercial, international negotiations. It stresses the need for an approach which integrates social and psychological knowledge of the process and strategies of negotiation interactions with cross-cultural and cross-linguistic aspects, from which guidelines for the practical training of negotiators can be derived.

Highlights

  • The prevalence of negotiation described above has been emphasized by Kennedy/Benson/McMillan (1981,1).For Danes negotiating in international contexts efficient communication skills are essential (cf. Eksport og uddannelse, a document published by The Federation of Danish Industries (Industrirådet) in 1988)

  • The vast majority of these international negotiations are conducted in a foreign language and in depth knowledge of the foreign language, as well as mastery of effective negotiation tactics, are of decisive importance

  • For the businessman/woman who has to handle negotiations of decisive importance to his/her company, the knowledge to be gained through relevant research findings and teaching material is even scarcer

Read more

Summary

Introduction

The prevalence of negotiation described above has been emphasized by Kennedy/Benson/McMillan (1981,1). For Danes negotiating in international contexts (commercial, diplomatic) efficient communication skills are essential (cf Eksport og uddannelse, a document published by The Federation of Danish Industries (Industrirådet) in 1988). The vast majority of these international negotiations are conducted in a foreign language (most commonly English) and in depth knowledge of the foreign language, as well as mastery of effective negotiation tactics, are of decisive importance. This paper deals, in particular, with negotiation strategies and communicative problems in connection with successful realisation of these strategies, i.e. problems which are likely to face the Danish businessman negotiating abroad

Background
Definition of negotiation
Model of negotiation
Negotiation and culture
Process and strategies
Situational background
Stages in the process of negotiation
Aspiration level
The importance of non-task sounding
The Eight-step Approach
Preparing
Arguing
Signalling
Proposing
Packaging
Bargaining
Closing and agreeing
General vs specific skills
Communication difficulties
Making proposals
Administering arguments
Omitting blunt rejections
Conditioning propositions
Avoiding conflict
Concluding remarks
Litteratur
Full Text
Paper version not known

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.