Abstract

PurposeThis paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.Design/methodology/approachThis briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.FindingsThis research paper conveys the multifaceted benefits – for managers and owners of small firms – of investing in their self-development as a way of driving enhanced organizational performance. Managers and owners who received training in effective management saw their change management and job design skills increase, resulting in more motivated, satisfied, and productive staff who stay with the organization longer and have lower absence rates along the way. In contrast, uneducated, untrained managers and owners damaged their staff turnover rates and employee satisfaction levels, and caused employee stress, thereby cumulatively lowering the organization's product quality, customer satisfaction, and profitability.Originality/valueThe briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

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