Abstract
The temporal, structural and spatial variations of demand in urban distribution logistics systems leads to specific requirements on management at all levels. Especially strategic management, which involves long-term decisions and significant investments, is marked by multiple uncertainties. The analysis of an operator's own warehouse in a urban logistic system demonstrates the difficulty of deciding the storage capacity as an initial phase of warehouse design. Uncertainties cannot be eliminated in warehouse design even if other causes of the storage demand variations are excluded and only seasonal variations, for which information is available, are considered. Temporary excesses and/or shortages of storage capacity are inevitable. In this regard, this paper demonstrates how tactical management decisions can provide solutions with minimum consumption of resources in various operating circumstances that are impossible to consider in strategic decisions and cause storage capacity deficit.
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