Abstract

The possibility of developing more interactive and innovative applications allowed users interact with each other and have a primary role as producers of content — these systems are called social software. This paper examines the definition of the concept of social software with its design process and structure. We introduce the social software honeycomb, a framework built to help in understanding social software. Based on an analysis of an inclusive social network we revisit this framework discussing its elements, suggesting its expansion and how it can be used in the design and study of social software. We argue that the framework must be extended and theoretically grounded in order to address several points imposed by the “social”.

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