Abstract

 
 
 Online learning can be challenging for Hispanic students, whose culture values dialogue, caring, and a shared celebration of their cultural heritage. Although this need for intense engagement may seem at odds with the concept of remote learning, it can be achieved through institutional attention to social presence—that is, the authentic exchanges, social cues, norms, and behaviors between students, faculty, and administrators that lead to a sense of belonging to an institution. During the COVID-19 pandemic, the importance of infusing social presence into remote teaching, learning, and student services is all the more acute. This paper discusses the role of culture in social presence and how teaching and learning, faculty disposition, and cultural competence can be used meaningfully to attain this.
 
 
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