Abstract
ABSTRACT The value of Employee Assistance Programs (EAPs) has been cited in a variety of published papers and articles. An important managerial element relative to the assessment and referral of troubled employees has been supervisory training. There have been numerous studies highlighting the various factors and circumstances associated with supervisory behavior and EAP referrals. The inclusion of emotional awareness factors in EAP supervisory utilization has not been thoroughly investigated, although frequently found in the literature as a training and development objective for managers in business and education. The present study provides support for supervisory self-disclosure/self-confrontation as a predictive characteristic among EAP utilizing supervisors and as a viable component for inclusion in future EAP supervisory training efforts as well.
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