Abstract

The quality of an organization's human resources is determined by the set and level of competencies of its employees. The digital transformation of business processes is leading to a rapid obsolescence of staff knowledge and skills, which requires the organization to develop effective human resource development plans. At the same time selecting the best program for staff training and development is a priority task for HR professionals. An effective tool in this process is technology based on Big Data and artificial intelligence capabilities. The author proposed a methodology to determine the competencies of employees and their level, to select training courses to improve existing skills and obtain the missing competencies, to evaluate the effectiveness of training program. The objective of the study was to develop new tools for the selection of human resource development programs of light industry enterprises. The objectives were to choose the method for analyzing skills and competencies of the organization staff and to develop the means for its implementation; to develop a technology for selecting training courses in the online space; to analyze the effectiveness of the developed method for selecting programs for human resource development in the organization on the example of JSC «Vitebsk carpets». When collecting empirical base of research using artificial intelligence and Big Data technologies, 474,000 CVs and 56,000 job vacancies were collected by scraping from job search websites and 1.66 million competencies were extracted from them [1]. The research work resulted in the development of software product architecture for extraction and analysis of current information on the competencies required by the market; employee competency assessment technology and job competency matrix compilation; algorithm of automatic search in the Internet space, selection and ranking of corporate employee training programs; methodology for assessing effectiveness of training programs completed by the organization employees. The developed technology for selecting and assessing the effectiveness of training programs using artificial intelligence allows HR-specialists to significantly save time by automating routine operations and increasing the efficiency of their work by releasing time to perform tasks that involve human decision-making.

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