Abstract
The objective of this paper is to study 1) do people living in certain residential environments express more dissatisfaction with general functionality and safety of travel, 2) is dissatisfaction with general functionality and safety of travel related to dissatisfaction with certain transport modes, 3) is the residential environment related to mode-specific travel satisfaction mediated by satisfaction with general functionality and safety of travel, and 4) is dissatisfaction with general functionality and safety of travel related to use of different transport modes. The analyses are based on a Finnish survey (representative sample of 17,996 people, response rate 29.7%) on citizen satisfaction with the transport system and travel chains. Three groups, the satisfied, the neither satisfied nor dissatisfied and the dissatisfied, are analysed according to their residential environment, satisfaction with different transport modes and the use of the modes. The results indicate that the residential environment and the satisfaction with general functionality and safety of travel are related. Results suggest that satisfaction with different modes is partly related to lower options offered by the residential environment and higher expectations towards the residential environment. However, satisfaction with general functionality and safety of travel does not relate to higher expectations in a similar way. Findings from this study indicate that satisfaction with daily travel is a phenomenon related to the travel options offered by the residential environment.
Highlights
Different residential environments are divergent in terms of transport mode options, leading to especially notable differences between rural and urban areas
The research questions studied in this paper are 1) do people living in certain residential environments express more dissatisfaction with general functionality and safety of travel, 2) is dissatisfaction with general functionality and safety of travel related to dissatisfaction with certain transport modes, 3) is the residential environment related to mode-specific travel satisfaction mediated by satisfaction with general functionality and safety of travel, and 4) is dissatisfaction with general functionality and safety of travel related to use of different transport modes
5 Discussion Related to the first research question, do people living in certain residential environments express more dissatisfaction with general functionality and safety of travel, the results indicate that the residential environment has linkages with travel satisfaction
Summary
Different residential environments are divergent in terms of transport mode options, leading to especially notable differences between rural and urban areas. This study takes interest in how different residential areas and the available modes affect satisfaction with general functionality and safety of travel. Trip satisfaction refers to the experienced emotions during a trip whereas satisfaction with daily travel is Building on previous studies, this study uses the framework presented in Fig. 1 to analyse the relationships between the residential environment, satisfaction with general functionality and safety of travel, modespecific travel satisfaction and transport mode choice. This study exploits the results of a survey carried out in Finland with a very large representative sample of 17,996 people and a response rate of 29.7%. The large sample of the survey enables analyses with a detailed classification of the residential environment and on mode-specific travel satisfaction.
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