Abstract
The aim of this research is to identify the most important factors of job satisfaction in employees of a human care company located in the Guayaquil Bay. The research design was not experimental and transversal. In its development, the Melia and Peiro’s Work Satisfaction Questionnaire S20/23 was applied; this, presented a high internal consistency level (α = 0.90). The study had a convenience sample of 201 employees collected in 2018. Participation in decision making, remuneration and physical conditions are factors of job dissatisfaction. One of the predominant conclusions is that the compensation system and the working conditions influence worker satisfaction.
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