Abstract

The aim of this study is to answer the question about risk factors for the information system (IS) projects in public organizations in Poland. These factors were identified based on a critical review of literature, practical collaboration, the case study and logical deduction. The paper continues as follows. Firstly, a relationship between risk factors and a project success is explained and risk factors presented in the literature are shown. Secondly, a methodology of examining risk factors for the IS project in public organizations is presented. Thirdly, the risk factors for the IS projects in public organizations in Poland are identified and the framework of risk factors presented in the literature is improved. In this framework the factors are classified into eleven groups, namely (1) top management support; (2) manage processes in organization; (3) involve end users; (4) manage information system development process; (5) make system requirement analysis; (6) plan the project; (7) manage, monitor and evaluate the project; (8) manage project team; (9) manage team experience; (10) manage team communication; and (11) public sector procedures and processes. This paper concludes with a presentation of the study's contribution and limitations, implications for the findings and the stream of future work.

Highlights

  • THE information systems (IS) projects are always connected to substantial risk

  • In this framework the factors are classified into eleven groups, namely (1) top management support; (2) manage processes in organization; (3) involve end users; (4) manage information system development process; (5) make system requirement analysis; (6) plan the project; (7) manage, monitor and evaluate the project; (8) manage project team; (9) manage team experience; (10) manage team communication; and (11) public sector procedures and processes

  • Data was obtained from documents and records such as statement of work, project plan, risk management plan, minutes of meetings, review meetings, reports, project overview presentations and project closure reports

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Summary

Introduction

THE information systems (IS) projects are always connected to substantial risk. A considerable number of IS projects still use more resources than planned, take longer to complete and provide less quality and functionality than expected [1], [2]. Among some most common risk factors for IS projects are: unrealistic goals, inaccurate estimation of necessary resources, badly defined requirements, poor presentation of a project status, and unmanaged risk [3], [4]. It has been identified that a poor risk management (RM) of IS projects often leads to failure in IS projects both in public and business organizations [5]. Some managers claim that they manage risk in their projects, there is evidence that they do not manage it systematically [6]. This shows that public and business organizations should improve their ability to identify, and manage the risk associated with projects [7]

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