Abstract
We consider a retrial queuing system with heterogeneous servers. The two servers have service rate µ1 for server 1 and µ2 for server 2 where µ1≠µ2. Server 1 is always obtainable and server 2 is intermittently obtainable. Server 2 goes to execute some important dissimilar jobs when the queue distance is increasing. By introducing the Markov Process {R(t), I(t); t ≥ 0} the stationary analysis has been carried out using Matrix Geometric Technique(MGT). Some numerical outcomes are also obtained.
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