Abstract

The coronavirus disease 2019 (COVID-19) pandemic exposed numerous deficiencies of the US primary care infrastructure. The system is overstretched with little to no surge capacity to deal with crisis situations, its reach restrained due to overreliance on brick-and-mortar clinics, and its behavior overwhelmingly more reactive than preventive. Even before the outbreak, US primary care physicians faced excessive patient panel sizes in an environment of a workforce shortage.1,2 Without enough time to provide all the necessary acute, chronic, and preventive care for their patients, primary care physicians are forced to prioritize acute care; not surprisingly, patients receive only half of all the recommended chronic and preventive care services.

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