Abstract
Despite a challenging economic climate, tourism is experiencing growth and continues to provide opportunities for many countries through its ability to generate new sources of revenue and create jobs. Nonetheless, many authors have questioned the legitimacy of developing mass tourism. Thus, new forms of tourism (e.g., ecotourism, agri-tourism, and “solidarity” tourism) labelled responsible tourism have emerged. Yet their exact contribution to the commercial performance of tourist companies has not been clearly established. More specifically, few authors have explored the link between social engagement and responsible tourist behavior or the relationship between the latter and satisfaction with the way in which tourism is managed by public authorities.
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