Abstract
The objective of this research is to propose a theoretical model based on studies on residents’ quality of life in smart tourism destinations. Smart tourism destinations are territories based on information and communication technologies (ICT), which improve travelers’ tourist experiences as well as affect the quality of life of residents. To know the context of the relationships between tourism and quality of life, main studies and theories regarding these two phenomena are analyzed. Likewise, the relationship between smart places and quality of life is also studied. Therefore, a theoretical model on residents’ quality of life in smart tourism destinations is proposed based on a systematized analysis of the literature. From the theoretical model, it is perceived that residents’ overall life satisfaction results from the relationship between perceived tourism impacts and satisfaction with specific life factors, and they are measured by qualitative indicators. Also, it is identified that the quality of life of residents is clearly influenced by the impacts of tourism and ICTs. In addition, it is understood that the residents’ overall life satisfaction corroborates for the further development of the smart tourism destination. Finally, we understand that the knowledge of residents’ perception and satisfaction of their quality of life contribute to formulation and implementation of urban and tourism development policies in smart tourism destinations.
Highlights
The close relationship between perceived tourism impacts and the quality of life of residents is increasingly relevant in tourism research [1,2], as well as the relationship between the quality of life and support for tourism development by the population [3,4]
Based on the Quality of life (QOL)-STD model (Figure 4), we determine that the perceived tourism impacts by residents in the development of smart tourism destinations are classified into four dimensions of economic, sociocultural, environmental impacts [1,7], and political impacts [50]
Studies seem to indicate that the population is more willing to support the development of a smart tourism destination, if it perceives a positive association between the development of tourism and the modernization of the city, which would reflect in the increase in quality of life of residents
Summary
The close relationship between perceived tourism impacts and the quality of life of residents is increasingly relevant in tourism research [1,2], as well as the relationship between the quality of life and support for tourism development by the population [3,4]. Several tourism researches have focused on the analysis of subjective well-being, studying what residents perceive of the impacts of tourism and its influence on quality of life through specific life’. Based on the above premises, this study proposes two main research questions: (i) How to measure the quality of life of residents in smart tourism destinations? Our main objective is to propose a theoretical model on the quality of life of residents in smart tourism destinations, based on the subjective well-being approach. This model arises from a systematized review of literature, in order to structure the main conceptual contributions of quality of life in categories in the context of tourism and smart places (cities and destinations). The research questions are answered, and future lines of research are proposed in the conclusions
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
