Abstract

With the rapid development of information technology, enterprise digitalization, and Internet + application, the digitalization and improvement of the used car trading business and its management process improvement are facing many challenges. This paper attempts to use the CMMI process improvement model to analyze the factors affecting the digital construction, business process optimization, and digital management process improvement of the used car market through research on the digital management process and the related theories of CMMI, such as talent training, application of information technology, immature business development, irregular business process, and industry policy restriction. The FAHP analysis method is used to establish a comparison matrix to explore the construction of an evaluation system model for the improvement of the digital management process of the used car trading market based on the CMMI model.

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