Abstract
The construction of service mode is the key to the formation and development of the logistics enterprises’ core competitiveness. Especially in the context of integrated supply chain, how to effectively build and promote the innovative service mode is the core issue of logistics enterprises’ survival. Therefore, recognizing the driving forces of logistics enterprises in service mode reform and establishing a proper organizational structure which promotes innovative elements are a constant that needs for further research. Based on the China domestic and international research on the related theories of supply chain integration, this paper puts forward the construction and elements of the supply chain integrated service mode and makes a single case study. The core content of this mode and its application in practice is the driving forces behind the integrated supply chain service mode and the relationship between service mode elements and its governance.
Highlights
Chain integration refers to the degree to which an organization’s activities are integrated with the activities of its suppliers, customers, and other firms in its supply chain [1]
Increasingly competitive market, turbulent environments are leading supply chain management into the era of supply chain integration [4], enabling enterprises to enjoy the dividends brought by the integrated operation of business flow, logistics, information and capital flow
We found that the formation and operation of the integrated supply chain mode provide a new and worthwhile reference for other logistics enterprises in our country and related service enterprises
Summary
Chain integration refers to the degree to which an organization’s activities are integrated with the activities of its suppliers, customers, and other firms in its supply chain [1]. The existing research shows that supply chain integration has a positive effect on business performance [3]. In recent years, with the rapid development of the mobile Internet many industries are greatly impacted and challenged, and the traditional supply chain management mode has been difficult to adapt to high-frequency interaction among enterprises, a large number of information exchange and customer demand for personalized products. Chain Integration is becoming one of the core competencies that companies must own in response to market demands
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