Abstract

The standardization of the online government service platform is of great significance to simplify the procedures and improve the efficiency of administrative licensing agencies. In this paper, the definition of online government service platform, from the law, policy background, the practice level, carry out the work of government services online analysis summarizes the necessity, the role of online government service platform and the existing problems, and analysis the reasons from the dimension of standardization, standardization can be targeted to summarize proposed online government service platform construction of three aspects of the role.

Highlights

  • An online government services platform is a vetting administration platform that integrates application, data exchange, approval, supervision, inquiry and other services, providing companies and the public with one-stop service in an efficient, transparent and standardized way

  • Since 2015, the State Council issued a series of documents, which focused on the reform of administrative licensing system as an offensive move for the transformation of government functions and a central cannon for administration streamlining and power delegating

  • At the videophone conference on deepening the reform of streamlining administration, delegating powers and improving regulation and services to transform government functions on June 28, 2018, Prime Minister Li Keqiang instructed that we shall “ enable companies and the public to go through administrative procedures without asking for a favor, continue with less licenses and convenient services move, reinforce clean-up, reduction and merging, develop ‘Internet + Government Services’ and facilitate the integration of online and offline operation”

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Summary

Introduction

An online government services platform is a vetting administration platform that integrates application, data exchange, approval, supervision, inquiry and other services, providing companies and the public with one-stop service in an efficient, transparent and standardized way. The mentioned documents above by those agencies reveal the necessity and urgency of building online government services platforms

Application
Simple services
Essential foundation and support
Elements and work flow for an item are standardized for coordination purpose
Higher service quality
Guidance on evaluation
Standardizing online government services platform
Full Text
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