Abstract

The study on job satisfaction among academic staff at Public Universities in Terengganu is aimed at identifying the level and factors towards their job satisfaction while serving at public universities. This study involved 298 respondents voluntarily. The characteristics of the collected respondents' demographic variables are divided into 9 sections consisting of gender, age, level of education, position of status, service period, position, and other positions within the department. The involved respondents are based on the different levels of academic staff ranging from Assistant Lecturer, Lecturer, Senior Lecturer, Associate Professor, and Professor. Among these respondents were those holding various administrative posts such as Central Director, Dean, Deputy Dean and Head of Department or Head of School. All of the demographic information of these respondents are collected through a survey distributed to them. The results of this finding have been analysed in the form of tables based on the number and percentage of respondents.

Highlights

  • The study on job satisfaction among academic staff at Terengganu public universities was involved 298 respondents comprising of academic staff from three Public Universities in Terengganu: Universiti Sultan Zainal Abidin, Universiti Malaysia Terengganu and Universiti Teknologi MARA, Kuala Terengganu

  • Low-performance officers indicates that the Annual Performance Evaluation Report (LNPT) for the Commonwealth Service Officers and Implementing Group Members (AKP) including Education Service Officers (PPPs) are housed in cadres, loans, transfers and the equivalent of less than 60% or the Score of the Integrated Assessment of Education Service Officers (PBPPP) for Education Service Officers (PPPS) is less than 60%; or Key Performance Indicator (KPI) achievement under the target of the KPI performance evaluation [3]

  • This study uses questionnaires divided into three sections, part A involving respondents’ demographic information, part B questions on the level of job satisfaction self-developed by the researcher and part C comprises of questionnaires related to job satisfaction factors that were translated from' Job Descriptive Index '(JDI) by Smith, Kendall and Hulin (1969), based on Herzberg Two Factors Theory [11]

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Summary

Introduction

The study on job satisfaction among academic staff at Terengganu public universities was involved 298 respondents comprising of academic staff from three Public Universities in Terengganu: Universiti Sultan Zainal Abidin, Universiti Malaysia Terengganu and Universiti Teknologi MARA, Kuala Terengganu.

Research Problems
Research Questions
Hypothetical Studies
Instruments
Sample Profile by Gender
Sample Profile by Age
Sample Profile by Education Level
Sample Profile by Position
58 Person
Conclusion

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