Abstract

This research is intended to collect and investigate the previous research that is related to reengineering with Business Process Reengineering (BPR) in manufacturing industry to achieve a “competitive advantage”. The purpose of this study is to provide a general overview of the relationship between BPR variables, competitive advantage variables, organizational commitment variables, organizational change management variables, information and communication technology variables, which are supported by IDEF0 method.This research overall uses secondary data sources from a research published in a journal and proceeding for the variables of BPR, competitive advantage, organizational commitment, organizational change management, information and communication technology, which is supported by IDEF0 method.This study is limited to the existing research subject that was in online media and the specific purpose is to review a progress in the BPR, which is mainly based on organization, information technology and engineering. The previous researches concluded that there were influencing variables toward BPR, which is related to competitive advantage.

Highlights

  • In the early 1990’s, the term of Business Process Reengineering (BPR) was already known to the business world in America since its introduction by Hummer (1993)

  • The main purpose of this study is to provide a general overview of the relationship between BPR variables, competitive advantage variables, organizational commitment variables, organizational change management variables, information and communication technology variables, which is supported by IDEF0 method based on previous researches and proceeding

  • The success of BPR is supported by organizational that the quality of an organizational commitment commitment, organizational change management has a significant effect on customer orientation and understanding of technology, especially in- as part of competitive advantage

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Summary

Introduction

In the early 1990’s, the term of Business Process Reengineering (BPR) was already known to the business world in America since its introduction by Hummer (1993). BPR was earlier considered as a tool to bring drastic changes to business processes and was adopted by an American Company, which focused on the private sector, in the early 1990’s as a substitute for the use of total quality management (TQM), an improved method which was developed in Japan. BPR can be mentioned as a new approach for the organizations that require process management to bring drastic changes in the organizational performance. The organizations seek to improve competitive advantage to deal with major changes, one of which can be done by conducting business process reengineering, they redesign business process drastically. There is a problem that most of the organizations that implement business process reengineering as their main focus fail to implement BPR (Ramanigopal et al, 2011)

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