Abstract

Quality management is one of important aspects in the company for keep the quality of service and gaining trust from its customers, however there are some problems in monitoring the quality and performance audit result, audit schedule distribution, and ISO 9001:2008 document distribution. Therefore it needs to be managed with an integrated database system.The Purpose of this research is to design and build information system of quality management to help monitoring the quality and performance audit result, audit schedule distribution, and helps the management of ISO 9001:2008 document.System development model in this research used prototyping method. The test results using Black Box Testing Methods and interview with users indicated that the developed Information System of Quaity Management (ISQM) has been functioning in accordance with the expected functional and operational requirements.

Full Text
Paper version not known

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.