Purchasing challenges in times of COVID-19: resilience practices to mitigate disruptions in the health-care supply chain

  • Abstract
  • Literature Map
  • Similar Papers
Abstract
Translate article icon Translate Article Star icon
Take notes icon Take Notes

PurposeThis study aims to identify supply chain (SC) management practices applied to purchasing capable of improving the resilience of the health-care SC and mitigating the effects of material and service disruption during pandemics.Design/methodology/approachThe approach adopted is qualitative and is based on a systematic literature review from the ScienceDirect, Emerald, Wiley and Web of Science databases. After selecting 705 documents, filters are applied, and 52 articles present problems faced by purchasing the health-care SC during the coronavirus disease 2019 (COVID-19) pandemic.FindingsThis article suggests five propositions of resilient practices that can increase purchasing resilience in the face of pandemics such as COVID-19. The proposed practices are collaboration, flexibility, visibility, agility and information sharing, which suggest a sequence for the adoption of management practices based on the number of occurrences and importance found in the analysed studies.Research limitations/implicationsThis study does not find robust empirical evidence that could categorically state that the results can be replicated in organisations in general. Thus, as a continuation of research, more studies should use an empirical methodology and case analysis to organise different branches. As the human factor was decisive for the results observed in the literature, future research should dedicate part of the studies to the psychological area of professionals. Actions to combat the pandemic were implemented, impacting positively and negatively on the results obtained. Future research on combat actions could indicate which ones should be avoided.Practical implicationsAs a result, disruptions are expected to be reduced, and consequently, the resilience of the SC will increase. Accordingly, purchasing processes and procedures can be redefined to positively influence the resilience of the health-care SC. Resilience is related to maintaining the flow of supply, as well as systems and actions aimed at mitigating the effects of disruptions in the hospital’s core business.Social implicationsHealth systems need to respond to society’s needs even in the face of global crises, such as the one faced during the COVID-19 pandemic. The overload in hospitals and the exponential demand for specific medicines and services in the fight against the crisis caused by the COVID-19 pandemic require enormous coordination in procurement by the purchasing sector. This planning aims to ensure that the care provided by health services maintains the flow of value that serves hospitalised patients.Originality/valueThis study introduces a new approach to the recurrent problem of disruption of the health-care SC during a pandemic using a combination of five important management practices. This proves useful for mitigating disruptions and their effects on the health-care SC.

Similar Papers
  • Research Article
  • 10.1108/nbri-10-2024-0109
Supply chain collaboration, supply chain disruption and supply chain resilience: a fuzzy-set QCA approach
  • Oct 21, 2025
  • Nankai Business Review International
  • Ran Zhuo + 2 more

Purpose This study aims to explore the interplay between supply chain collaboration and disruption and their joint impact on supply chain resilience. It also aims to identify the configurational conditions under which supply chain resilience is achieved, providing a holistic framework for enhancing supply chain management practices amidst disruptions. Design/methodology/approach This study uses a fuzzy-set qualitative comparative analysis (fsQCA) to investigate the complex causal mechanisms linking supply chain collaboration and disruption with supply chain resilience. The research integrates three dimensions of collaboration with three dimensions of disruption, offering a comprehensive understanding of supply chain resilience factors. Findings This study reveals that supply chain resilience is not solely dependent on individual elements but is shaped by unique configurations of collaboration and disruption factors. Information sharing emerges as a core factor in high resilience, while the absence of supply and facility disruptions significantly influences resilience outcomes. The research highlights the importance of multiple paths leading to supply chain resilience and the asymmetrical impact of collaboration and disruption. Research limitations/implications The study acknowledges limitations due to data sourced exclusively from China and the use of static data, suggesting the need for cross-temporal and international samples to enhance broader applicability. Future research should consider dynamic temporal changes and diverse theoretical perspectives to comprehensively examine the factors influencing supply chain resilience. Practical implications The research underscores the critical role of information sharing in bolstering supply chain resilience and advises firms to prioritize it in their strategies. It also highlights the importance of mitigating supply and facility disruptions through supplier diversification and robust contingency planning, offering actionable insights for enhancing operational efficiency and risk management in supply chain management. Social implications This research has significant social implications, particularly in the context of global supply chain disruptions. By identifying key factors that enhance supply chain resilience, it can help businesses better prepare for and respond to crises, thereby reducing economic instability and social disruption. Improved resilience can lead to more stable employment, maintain the flow of essential goods and services and contribute to overall societal well-being during times of supply chain stress. Originality/value This study offers original insights by applying fsQCA to explore the multifaceted relationship between supply chain collaboration, disruption and resilience. Its value lies in revealing the complex causal configurations that lead to high or low levels of supply chain resilience, challenging traditional linear perspectives and providing a nuanced understanding that can guide both academic research and practical supply chain management strategies.

  • Research Article
  • Cite Count Icon 12
  • 10.1108/ijlm-10-2022-0422
Supply chain risk and resilience in startups, SMEs, and large enterprises: a systematic review and directions for research
  • Jun 27, 2023
  • The International Journal of Logistics Management
  • Arsalan Safari + 4 more

PurposeThis systematic literature review analyzes the academic literature to understand SC risk and resilience across different organizational sizes and industries. The academic literature has well discussed the causes of supply chain (SC) risk events, the impact of SC disruptions, and associated plans for SC resilience. However, the literature remains fragmented on the role of two fundamental elements in achieving SC resilience: the firm's size and the firm's industry as firms' contingent factors. Therefore, it is important to investigate and highlight SC resilience differences by size and industry type to establish more resilient firms.Design/methodology/approachBuilding upon the contingent resource-based view of the firm, the authors posit that organizational factors such as size and industry sector have important roles in developing organizational resilience capabilities. This systematic literature review and analysis is based on the structural and systematic analysis of high-ranked peer-reviewed journal papers from January 2000 to June 2021 collected through three global scientific databases (i.e. ProQuest, ScienceDirect, and Google Scholar) using relevant keywords.FindingsThis systematic literature review of 230 high-quality articles shows that SC risk events can be categorized into demand, supply, organizational, operational, environmental, and network/control risk events. This study suggests that the SC resilience plans developed by startups, small and mdium-sized enterprises (SMEs), and large organizations are not necessarily the same as those of large enterprises. While collaboration and networking and risk management are the most crucial resilience capabilities for all firms, applying lean and quality management principles and utilizing information technology are more crucial for SMEs. For large firms, knowledge management and contingency planning are more important.Originality/valueThis study provides a comprehensive review of the literature on SC resilience plans across different organizational sizes and industries, offering new insights into the nature and dynamics of startups', SMEs', and large enterprises' SC resilience in different industries. The study highlights the need for further investigation of SC risk and resilience for startups, SMEs, and different industries on a more detailed level using empirical data. This study’s findings have important implications for researchers and practitioners and guide the development of effective SC resilience strategies for different types of firms.

  • Research Article
  • Cite Count Icon 21
  • 10.1002/joom.1250
Building responsive and resilient supply chains: Lessons from the COVID‐19 disruption
  • Apr 1, 2023
  • Journal of Operations Management
  • Xiang Li + 3 more

Building responsive and resilient supply chains: Lessons from the <scp>COVID</scp>‐19 disruption

  • Research Article
  • Cite Count Icon 20
  • 10.1161/circoutcomes.120.006801
Navigating Healthcare Supply Shortages During the COVID-19 Pandemic: A Cardiologist's Perspective.
  • Apr 22, 2020
  • Circulation: Cardiovascular Quality and Outcomes
  • Umesh N Khot

Navigating Healthcare Supply Shortages During the COVID-19 Pandemic: A Cardiologist's Perspective.

  • Discussion
  • Cite Count Icon 12
  • 10.1016/j.vhri.2020.06.001
Coronavirus Disease 2019 in 5 Neighboring Limited-Resource Countries: A Financial and Health Threat
  • Jun 30, 2020
  • Value in Health Regional Issues
  • Yaseen Hussain + 7 more

Coronavirus Disease 2019 in 5 Neighboring Limited-Resource Countries: A Financial and Health Threat

  • Research Article
  • Cite Count Icon 15
  • 10.1108/scm-01-2023-0022
The silver lining of supply chain complexity: building supply chain resilience and robustness through exploitation and exploration
  • Nov 30, 2023
  • Supply Chain Management: An International Journal
  • Anas Iftikhar + 2 more

PurposeThis study aims to analyse whether the presence of supply chain complexity (SCC) influences firms to improve their supply chain (SC) resilience and SC robustness capability. This study also examines an important paradox: whether investing in both exploitation and exploration practices is conflicting or complementary to enabling SC resilience and robustness in the presence of SCC.Design/methodology/approachThe authors used a survey-based approach to collect 242 useful responses from SC professionals of Pakistani firms, an important emerging economy context. The data were analysed with covariance-based structural equation modelling to statistically validate the model.FindingsThe analysis reveals several key findings: the presence of SCC has a direct, positive influence on SC resilience and SC robustness; while exploitation practices only partially mediate the nexus between SCC and SC resilience, they fully mediate the relationship between SCC and SC robustness; while exploration practices partially mediate the nexus between SCC and SC resilience, they do not mediate the relationship between SCC and SC robustness and SCC has a significant influence on SC resilience and SC robustness sequentially through exploitation and exploration (i.e. one after the other).Practical implicationsThese findings help to reconcile the exploitation versus exploration paradox in cultivating SC resilience and SC robustness in the presence of SCC. The findings assist SC managers in determining how to deploy their limited resources most effectively to enhance SC resilience and SC robustness while facing SCC.Originality/valueThe authors devise and empirically validate a unique framework that demonstrates how the presence of SCC works as a stimulus to build SC resilience and SC robustness.

  • Research Article
  • Cite Count Icon 3
  • 10.1016/j.tre.2024.103609
Building resilience or maintaining robustness: Insights from relational view and information processing perspective
  • Jun 7, 2024
  • Transportation Research Part E
  • Hua Liu + 3 more

Building resilience or maintaining robustness: Insights from relational view and information processing perspective

  • Research Article
  • Cite Count Icon 22
  • 10.1016/j.seps.2023.101510
Reshaping healthcare supply chain using chain-of-things technology and key lessons experienced from COVID-19 pandemic
  • Jan 13, 2023
  • Socio-Economic Planning Sciences
  • V Sathiya + 7 more

Reshaping healthcare supply chain using chain-of-things technology and key lessons experienced from COVID-19 pandemic

  • PDF Download Icon
  • Research Article
  • Cite Count Icon 15
  • 10.3390/su132212715
Strategic Alliance for Resilience in Supply Chain: A Bibliometric Analysis
  • Nov 17, 2021
  • Sustainability
  • Maryam Philsoophian + 2 more

Resilience is a particularly important quality for supply chains in this turbulent environment. Resilience in the supply chain is the ability to retain, resume, and recover operations after an intense destructive incident. One of the strategic solutions for managing supply chain disruptions is to establish collaboration and strategic alliances in order to achieve competitive advantage. Therefore, given the increasing publication of articles in areas of strategic alliances and supply chain resilience, it is a good opportunity to review these articles, identify gaps in the current literature, demonstrate links between the two areas, and provide suggestions for future research. For these purposes, a bibliometric analysis has been performed on literature available on the Web of Science database. The distribution of articles based on year and country, influential journals, research areas, authors, affiliations, keywords, citations, and reference co-citation analysis are discussed. Results indicate that studies about strategic alliances, meant to increase resilience, are growing in areas such as “Management”, “Operations research”, “Management science”, and “Business”. Furthermore, the sources could be categorized into five clusters; namely “From knowledge concept to value creation”, “Internal and external relationships”, “Logistics and supply chain performance”, “Intellectual capital and strategic management”, and “Critical success factors and alliances”. This article can be useful for both practitioners and academics who explore the topic of strategic alliances and resilience in the supply chain, and also offers managers the opportunity to overcome supply chain disruptions and negative consequences of risks by becoming familiar with the key concepts of resilience. The persistence of businesses and supply chains is guaranteed through communicating with partners and even competitors in the light of alliance according to the findings of this research. Managers can pay attention to the integration of the supply chain to improve resilience and increase collaboration between suppliers and customers. Given the research results, strategic alliances can be noted in expanding organizational entrepreneurship and shaping strategic collaboration networks in light of strategic alliances.

  • Research Article
  • Cite Count Icon 4
  • 10.5267/j.jfs.2023.1.003
Impact of global supply chain disruption on global supply chain resilience during pandemic like COVID-19
  • Jan 1, 2023
  • Journal of Future Sustainability
  • Syed Danish Bukhari + 1 more

During a pandemic like COVID-19, the country adopted a lockdown to minizine the spread of the pandemic which disrupted the global supply chain and supply chain resilience failed to minimize disruption. In this regard, this study aims to explore the resilience system among countries during a global disruption and the impact of supply chain disruption on supply chain resilience through misinformation/fake news, panic buying behavior, and inflation factors. For this purpose, the analytical study has been selected to predict the impact of supply chain disruption on supply chain resilience through misinformation/fake news, panic buying behavior, and inflation and propose a solution accordingly. The data from 89 countries are collected on various factors for the year 2020 and mediating analysis is selected to test the hypothesis through regression and correlation. They illustrate that there is a 46% correlation and 21% dependency between supply chain disruption and supply chain resilience through misinformation/fake news, panic buying behavior, supply chain disruption &amp; inflation. The criterion validity of convergence validity and Cronbach of homogeneity test are applied. It has been found that panic buying behavior &amp; supply chain disruption has a 71% strong correlation as compared to other factors and the reliability is 69% which is highly reliable and acceptable. In the end, it is concluded that strong coordination among countries will minimize global supply chain disruption through supply chain resilience for continuing supply chain activities and supply chain organizations &amp; mass media organizations coordination with each other for minimizing misinformation/fake news, panic buying behavior supply chain disruption, and inflation factors to improve supply chain resilience by using artificial intelligence technology.

  • Research Article
  • Cite Count Icon 14
  • 10.1213/ane.0000000000004882
Economic Shocks From the Novel COVID-19 Pandemic for Anesthesiologists and Their Practices.
  • Apr 15, 2020
  • Anesthesia &amp; Analgesia
  • Thomas R Miller + 1 more

Economic Shocks From the Novel COVID-19 Pandemic for Anesthesiologists and Their Practices.

  • Front Matter
  • Cite Count Icon 2
  • 10.1053/j.jvca.2021.01.052
Perioperative Cardiac Research Considerations During the Coronavirus Disease 2019 (COVID-19) Pandemic
  • Feb 5, 2021
  • Journal of Cardiothoracic and Vascular Anesthesia
  • Sean P Clifford + 4 more

Perioperative Cardiac Research Considerations During the Coronavirus Disease 2019 (COVID-19) Pandemic

  • Research Article
  • 10.1108/jrpc-03-2024-0012
Resilient and sustainable closed-loop supply chains (CLSCs): a research agenda
  • Apr 28, 2025
  • Journal of Responsible Production and Consumption
  • Linda Tombido

Purpose This paper aims to investigate current trends in sustainability and resilience in supply chains post the COVID-19 pandemic. With an increase in the number of pandemic-led supply chain disruptions in the past years, supply chain resilience has become a necessity in almost all global supply chains. At the same time, supply chains are being mandated to meet the sustainable development goals by considering all three pillars of sustainability, that is, people, planet and profits. The challenge faced by most supply chains is to incorporate both sustainability and resilience in their supply chains since the two have some conflicting objectives. The review investigated research on the integration of sustainability and resilience in closed-loop supply chains (CLSCs). CLSCs have become an important circular business model that contributes greatly to environmental sustainability. The disruption of CLSCs affects not only business as usual (forward chain) but also environmental and net zero initiatives. For this reason, it is necessary to study their resilience. Design/methodology/approach When conducting the review, the systematic method was used. In the systematic method, a research question was defined and studies on the topic were located and screened based on their contents. At the end of the screening, 56 publications were found to be relevant to the topic at hand. A content analysis was carried on the selected publications to come up with research gaps, recommendations and managerial implications for the integration of sustainability and resilience in CLSCs. The review investigated the levels of decision-making where resilience and sustainability can be integrated in CLSCs, the interrelationships between sustainability and resilience from the perspective of CLSCs and other supply chain issues that can be integrated with resilience and sustainability in CLSCs. Findings For CLSCs, the integration of sustainability and resilience was carried out mostly in the strategic level (mostly network design focusing on facility location and allocation). Most studies investigated the two principles separately, although there is a growing increase in literature investigating both principles simultaneously. In CLSCs, resilience has been investigated as a tool for achieving sustainability, as most research focused on the impact of resilience on sustainability dimensions. In addition, sustainability and resilience cannot co-exist without some trade-offs. It was also discovered that sustainability and resilience can be combined with other principles such as robustness, responsiveness, efficiency and reliability among other principles to improve supply chain networks. Originality/value The paper focused on simultaneous consideration of resilience and sustainability in CLSCs specifically. It also explored other supply chain issues associated with sustainability and resilience in CLSCs. The aim of the paper was to reveal interrelationships between resilience and sustainability in closed-loop supply chains. It has not been clear as to the relationship between resilience and sustainability from a CLSC perspective.

  • Research Article
  • Cite Count Icon 89
  • 10.1016/j.retrec.2021.101174
Enablers of resilience in the healthcare supply chain: A case study of U.S healthcare industry during COVID-19 pandemic
  • Dec 24, 2021
  • Research in Transportation Economics
  • Christian Zamiela + 2 more

Enablers of resilience in the healthcare supply chain: A case study of U.S healthcare industry during COVID-19 pandemic

  • Research Article
  • Cite Count Icon 25
  • 10.1108/ijdrbe-02-2015-0003
An empirical competence-capability model of supply chain resilience
  • Apr 10, 2017
  • International Journal of Disaster Resilience in the Built Environment
  • Santanu Mandal

PurposeThis paper aims to investigate the influence of supply and demand competence on supply chain (SC) resilience and its impact on a firm’s operational and relational performance. While the former competence refers to production and supply management-related activities, the latter refers to distribution and demand management-related activities. Within this framework, process compliance, i.e. how well SC management processes are internally executed by the firm’s employees, is observed as an enabler (moderator) on the relationship between SC competence and SC resilience. Further the model also explores the moderating influence of environmental uncertainty (EU) on the linkage between SC resilience and firm performance.Design/methodology/approachData were collected through a Web-based cross-sectional survey from SC professionals working in different industries at various designations. Further, the collected data were analyzed using partial least squares for hypotheses’ testing.FindingsThe findings suggest a positive influence of demand- and supply-side competences on SC resilience. Supply chain resilience was also found to have a positive influence on operational and relational performance. Further, process compliance was found to positively moderate the relationship between the competences and resilience. Lastly, the relationship between resilience and performance was found to gain momentum in the presence of EU.Research limitations/implicationData were collected from a single respondent per firm. Hence, future research should attempt to collect data from multiple respondents for increased generalization.Originality/valueThe study holds significance for academicians and practitioners, as it investigates the importance of supply- and demand-side competences on the development of SC resilience and its impact on performance. This investigation showed that building resilience in a SC is dependent on the degree to which firms are process-compliant. Further, it was empirically proved that resilience’s positive influence on performance increases more with the presence of uncertainties.

Save Icon
Up Arrow
Open/Close
  • Ask R Discovery Star icon
  • Chat PDF Star icon

AI summaries and top papers from 250M+ research sources.