Providing Business Continuity Plan after Natural Disasters: a case stusy in the Staff Area of Water and Wastewater Company of Tehran

Abstract

Introduction: Each economic and non-economic institute is inevitably forced to pay special attention to the post-crisis phase to keep its organizational alive, carry out its missions, and reduce the damages and costs caused by various crises. In this research, we tried to extract the Business Continuity Plan (BCP) after the natural disaster of earthquake in the staff area of Water and Wastewater Company of Tehran within the localized framework of BS-25999 British Standards Institution (BSI). Method: In this regard, a questionnaire was used for data collection. Analysis of the questionnaire results was performed by SPSS19 and Expertchoice11 applications. Results: The manager of Water and Wastewater Company of Tehran was found to be the best authority for managing the emergency so that the company can continue its operation and return to normal situation. According to the findings, the hot site was selected as the best location for business continuity of Water and Wastewater Company of Tehran, which could be an alternative site to continue the activities and services after the disaster. Conclusion: A localized post-earthquake Business Continuity Plan (BCP) was suggested in the staff area of Water and Wastewater Company of Tehran. In this site, necessary actions can be perfromed to continue the activities before, during, and after the disaster. Furthermore, organizational chart and task description can be redefined in it.