Abstract

Developing new products is a highly dynamic complex process. Managing such dynamic projects is not an easy task. In this research, different scenarios of NPD projects' work systems are examined. The capability of these projects' work systems to deal with the dynamic nature of NPD projects to mitigate the negative impacts of this nature on NPD project' performance. This study shows that, the most suitable organisational work environment for moderate and high complex projects is the highly flexible work system environment. While it is appropriate for low complex projects to provide a formal work system environment. This study tries to use systems dynamic modelling to model the work system characteristics and managerial styles in interaction with projects behaviour. It provides a step towards the understanding of how both work systems characteristics and managerial styles would influence projects performance and their probability of success. It serves as a guide for projects managers suggesting proper ways to better manage different NPD projects with different levels of complexities.

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