Abstract

Process capability indices are widely computed under the assumption that the measurement system is free from errors. However, measurement variability is unavoidable and has a significant impact in process capability evaluation. From an economic point of view, Taguchi loss function is an effective tool to measure the quality loss of a product characteristic deviated from target value that is extensively used without taking into account the effect of the measurement system. This paper investigates the influence of measurement system variability on the process capability analysis through the calculation of process capability indices. A new quality loss function, integrating the measurement system errors, is developed to compute the optimal true process capability regarding to the expected mean value of the Taguchi loss function and the loss resulting from the control of the true process capability. Copyright © 2016 John Wiley & Sons, Ltd.

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