Abstract
The article considers the problems of staff training for trade in connection with the main modern trends in the economy of developed countries. On the one hand, information processes are rapidly developing in all areas of economic activity. On the other hand, the labor market has undergone structural changes related to the aging of the population. For successful competition, modern retail chains require qualified specialists of secondary education and skilled workers with digital technology skills. At the same time, there are large number of older professionals work in the trade, who do not have skills of using of digital equipment and plan to improve their skills. In addition, modern Russian technical schools and colleges do not train special skills of working with digital equipment for trading. The article suggests ways to transform the training system for trade in accordance with the requirements of the digital environment.
Highlights
Information technologies are rapidly developing all around the world
Employed med-level specialists use only one type of equipment for working every day. Their professional responsibilities do not involve working with various types of digital equipment; - employed med-level specialists are better able to cope with the diversity of digital information than students
Mid-level specialists and skilled workers should understand the functions of digital equipment used in trade processes
Summary
Information technologies are rapidly developing all around the world. The digital equipment development has led to changes in the requirements of employers in the labor market. The analysis of digitalization of trade enterprises in the Russian Federation allows us to draw the following conclusions: - a modern buyer prefers a variety of channels for purchasing goods [12]; - retail consistently uses software to manage sales and purchases, which greatly facilitates the work of staff, and requires special qualifications; - there has been an increase in the use of ERP systems and CRM systems for optimizing business processes in trade.
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