Prioritizing RFID technology factors in healthcare organizations using TOPSIS

Abstract

Each organization or company, regardless to its restrictions, purposes, and type of the activity, in order to fulfill and manage the duties is in need of various data and pieces of information. The manifest issue of current days is that organizations and companies which are struggling in such an unpredictable situation has to do the vast activities and they are in urgent need of gathering, processing, concluding of the extended area of data in different scopes and RFID technology is one of the pioneer high tech in this field. Radio frequency identification is a powerful emerging technology that enables companies to achieve total business visibility. By knowing the identity, location and conditions of assets, tools, inventory, people and more, companies can optimize business processes and reduce operational costs. In addition, in healthcare organizations with importance of services and their relation with human life, information assurance and quality promotion has increasingly caught the attention. This study aims to appear the prioritizing of RFID factors in healthcare organization using a multi attribute decision making methods. The study results provide useful insights and guidance for managers to measure and improve RFID systems toward improving data & information gathering. Study results show that there is a significant negative gap between perceptions and expectations of physicians and nurses in Yazd public and private hospitals in this field. In addition TOPSIS results show that the main indicators in Iranian context for RFID technology is (Low failure risk to using RFID technology).