Abstract

The allocation and recovery of costs related to electronic public access to government information represent important and controversial public policy issues. Policy makers must carefully balance the goal of widespread public access by electronic means with the need to sustain the infrastructure that makes such access possible. The paper argues that policies with the stated objective of promoting low- or no-cost electronic access, but which do not allow for adequate cost recovery, will retard the development of robust electronic public access systems. Based on a case study in Washington State, the paper discusses the need to distinguish between the content and delivery of government-held information, to allow agencies to charge user fees as a cost-recovery alternative, and to employ safeguards which ensure that such fees do not inhibit the goals of public access.

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