Abstract

This is an exploratory study, which investigates the nature and prevalence of workplace bullying in the voluntary sector. Findings are based on 178 questionnaires (response rate = 71%) completed by members of 29 voluntary organisations in Leicester in the United Kingdom. Fifteen per cent of the respondents reported being bullied over the previous year and 28% in the previous five years. Prevalence of bullying in the voluntary sector was higher than reported in the National Health Service trusts, fire service, higher education, manufacturing and civil service sectors. Victims most frequently experienced work-related harassment, more so than overt bullying behaviour or personal harassment. Bullying was mostly attributed to job level, office politics and the personality of others, rather than the victim's personal characteristics. Detrimental effects in terms of physical and psychological health, work performance, personal life and, to a lesser extent, sick leave were evident. Unfortunately, 81% of respondents indicated the absence of a policy that could deal with the phenomenon.

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