Abstract

In the 15 years that America has been at war in the Middle East, more than 2.5 million American service members have been deployed in support of Operation Enduring Freedom, Operation Iraqi Freedom, and Operation New Dawn (OEF/OIF/OND). These are in addition to associated and ongoing conflicts in the Global War on Terror. The time spent in military service has changed their lives and challenged these veterans in ways theymay not have expected. One of the most significant challenges the veterans face, is in finding and securing careers in the civilian employment sector after their military service has ended, or between deployments with the National Guard or military reserves. Civilian hiring managers, most often than not, have little or no knowledge about the variety of roles and range of skills that military veterans bring with them following military service. Likewise, veterans are often stymied by the experiences and expectations they experience in the civilian workforce. Misunderstandings and misconceptions plague both military veterans and civilian employers in the hiring and employment processes, leaving each side wondering how to effectively bridge the cultural divide.

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