Abstract
A model for predicting the use and effectiveness of an implemented office automation system (OAS) is presented and applied to a case study. The data was gathered via questionnaires (n=276) administered to a representative sample of employees working in an Italian telecommunication company. The model was tested using a structural equation confirmatory approach. Structural techniques test both the construct validity of measures and the predictive relations among constructs. Results showed satisfactory levels of construct validity of measures; the model proposed predicted significant amount of variance on the criterion constructs. The predictive model proposed is supported by the data; implications are discussed and perspectives are outlined.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
