Practice and effectiveness of medical technology management in specialized hospitals based on the concept of total quality management

Abstract

Background and Objectives: This study explores the practice and effectiveness of medical technology management in specialized hospitals based on the concept of total quality management (TQM). Methods: Focusing on a specialized tertiary respiratory hospital and guided by the framework of TQM theory, this research takes robotic surgery as an example to delineate whole-process management measures and systems for medical technologies, especially restricted technologies, and analyzes the technology’s practical performance. Results: In 2021, the filing of robotic surgery technology for record was officially approved, marking the start of its clinical use; throughout the year, a total of 710 surgeries were performed. Robotic surgery outperformed traditional surgical approaches in terms of unplanned reoperation, intraoperative and postoperative blood transfusion, and 14-day readmission rates. Conclusion: Implementing relevant measures in technology access management, quality supervision, and performance incentives for robotic surgery may not only promote the vigorous development of the technology but also enhance medical quality and ensure patient safety.