Abstract
Young, female consumers are driven to purchase apparel products from fast fashion retailers (e.g., Zara, HM Kahle 1980), which is likely to be impulsive (Bhardwaj and Fairhurst 2009; Verplanken and Sato 2011). However, feelings of regret following impulse buying behavior may lead to product returns (D’Innocenzio 2011). Based on this reasoning, the following hypotheses were developed: H1: Perceived perishability is positively related to attitude toward fast fashion retailers; H2: Perceived scarcity is positively related to attitude toward fast fashion retailers; H3: Perceived low price is positively related to attitude toward fast fashion retailers; H4: Attitude toward fast fashion retailers is positively related to impulse buying behavior in fast fashion retail environments; H5: Impulse buying behavior in fast fashion retail environments is positively related to negative post-purchase emotional response; and H6: Negative post-purchase emotional response is positively related to product returning behavior in fast fashion retail environments.
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