Abstract
PurposeThe purpose of this paper is to clarify the conceptual issues of information behaviour research by reviewing the approaches to information interaction in the context of information seeking and retrieval (IS&R).Design/methodology/approachThe study uses the conceptual analysis focussing on four pioneering models for interactive IS&R proposed by Belkin, Ingwersen and Ingwersen and Järvelin.FindingsA main characteristic of models for information interaction is the tripartite setting identifying information resources accessible through information systems, intermediary/interface and user. Dialogue is a fundamental constituent of information interaction. Early models proposed by Belkin and Ingwersen focussed on the dialogue occurring in user-intermediary interaction, while more recent frameworks developed by Ingwersen and Järvelin devote more attention to dialogue constitutive of user-information system interaction.Research limitations/implicationsAs the study focusses on four models developed within the period of 1984-2005, the findings cannot be generalised to depict the phenomena of information interaction as a whole. Further research is needed to model the specific features of information interaction occurring in the networked information environments in particular.Originality/valueThe study pioneers by providing an in-depth analysis of the ways in which pioneering researchers have conceptualised the phenomena of interaction in the context of IS&R. The findings contribute to the elaboration of the conceptual space of information behaviour research.
Highlights
Since the 1990s, interaction has become a cross-cutting construct embedded in informationseeking and retrieval research ( Jansen and Rieh, 2010, p. 1527)
Belkin’s cognitive model for communicative interaction Since the late 1970s, Belkin embraced the ideas of the cognitive viewpoint and made attempts to model a communication system for information retrieval (IR) informed by this research perspective
From the other end of the communication system, a user realises that there is an anomaly in his or her state of knowledge with respect to the problem faced. This realisation leads to a recognised anomalous state of knowledge (ASK), which, further modified by linguistic and pragmatic consideration becomes a request put to an IR system
Summary
Since the 1990s, interaction has become a cross-cutting construct embedded in informationseeking and retrieval research ( Jansen and Rieh, 2010, p. 1527). Since the 1990s, interaction has become a cross-cutting construct embedded in informationseeking and retrieval research Researchers have seldom reflected the nature of these qualifiers in greater detail. This may be due to that concepts such as interaction and interactive are found self-explanatory and intelligible without further definition. This approach can indicate the basic difficulty faced in trying to capture the meaning of generic constructs such as interaction
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
