Abstract

This study applied the descriptive-correlation research design to assess the performance of barangay officials in terms of their delivery of devolved basic services and facilities during the COVID-19 pandemic. The study’s respondents were the 108 barangay officials and the 360 constituents of a certain municipality in Negros Oriental, Philippines. In this study, the barangay officials’ performance was correlated with the problems they encountered while performing their duties. The data revealed the following: (1) Health and Medical Services and Environmental Management System and Services: the barangay officials’ performance is “very satisfactory” as perceived by both the constituents and the barangay officials themselves; (2) Public Works and Services and Agricultural Support Services: the barangay officials’ performance is “very satisfactory” as perceived by the barangay officials themselves and “satisfactory” as perceived by the constituents; (3) Social Welfare Services: the barangay officials’ performance is “very satisfactory” as perceived by both the barangay officials and constituents; (4) Agricultural Support Services: the barangay officials’ performance is “very satisfactory” as perceived by the barangay officials themselves and “satisfactory” as perceived by the constituents; and (5) Environmental Management System and Services: the barangay officials’ performance is “very satisfactory” as perceived by both respondents. The findings further revealed that there is a significant, inverse, and moderate to strong relationship between the problems encountered by the barangay officials and their performance in delivering the five devolved basic services during the pandemic.

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