Perceptions of policy responsiveness: the effects of egocentric and sociotropic congruence

Abstract

While policy responsiveness is a central criterion for successful democratic representation, little is known about citizens’ perceptions of whether governments are responsive to citizens’ preferences. This article asks how citizens’ perceptions of policy responsiveness are affected by egocentric and sociotropic congruence, that is, how distant the government is from their own and the median citizen’s position. Studying this question with cross-national European data, it is found that citizens consistently perceive governments that are close to their own positions as more responsive. In contrast, a significant effect of sociotropic congruence emerges only for the left-right scale but not for specific policy issues. Moreover, citizens react negatively to the government being distant from the median left-right position only when they themselves are also distant from the government. Overall, these findings indicate that citizens’ perceptions of policy responsiveness crucially hinge on whether they are personally well represented by government policy.