Perceived Determinants of Rental Income Tax Compliance in Eldoret Municipality

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Purpose: Taxes are an important source of government revenue across the globe. Hence, this study sought to assess the influence psychological factor comprising of perceived tax fairness, tax knowledge, and enforcement power, trust in government and social norm on rental income tax compliance from a developing region Method: The study was quantitative in nature. Data was collected using structured questionnaires. The sample consisted of 399 tenants who were selected using random sampling method in Eldoret Municipality.The hypotheses were testing using the results of multiple regression. Findings: The empirical results demonstrated that perceived tax system fairness, enforcement power, tax knowledge, trust in government and social norm are significant determinants of rental income tax compliance. Novelty: While the previous studies have focused on property owner, this study focused on tenants as key parties in residential tax compliance, thus providing new results regarding the influence of socio-psychological factors on rental income tax compliance.

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Intoductions: This study aims to examine the determinants of tax compliance among small and medium enterprises (SMEs) in Indonesia, focusing on the roles of tax literacy, tax knowledge, perceptions of fairness, power, trust, and trust in government. Given the importance of tax compliance can guide policymakers in designing effective tax policies.Methods: The research was conducted using a quantitative approach, collecting data from 349 SME owners across various islands in Indonesia through convenience sampling. The data were analyzed using Partial Least Squares Structural Equation Modeling (SEM-PLS), allowing for an in-depth examination of the relationships between independent variables and tax compliance.Results: These findings suggest that building trust and employing supportive enforcement strategies are essential for encouraging voluntary compliance among SMEs. Surprisingly, tax literacy, tax knowledge, and perceptions of fairness did not significantly impact compliance, indicating that while these factors may play a role, they are not sufficient drivers of compliance without the presence of trust and authority.Conclutions: Based on these findings, it is recommended that policymakers prioritize strategies that foster trust in government and strengthen relationships between SMEs and tax authorities. Enhanced transparency, communication, and fair enforcement can significantly contribute to improved compliance rates.

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