Abstract
The purpose of this study explains the effect of work stress, workload and work-family conflict on employee job satisfaction at Swiss Belinn Hotel Legian. This research was conducted at Swiss Belinn Hotel Legian with the research subject of employees involved directly serving consumers with 60 people as respondents. Data collection in this study uses a questionnaire. The analysis technique uses descriptive analysis and inferential analysis. The results of this study show that work stress has a negative and significant effect on job satisfaction of Swiss Belinn Hotel Legian employees, workload negatively and significantly influences the job satisfaction of Swiss Belinn Hotel Legian, work-family conflict has a negative and significant effect on job satisfaction of Swiss employees Belinn Hotel Legian. Reducing employee job satisfaction which results in decreased employee performance. The hotel management should focus on finding solutions to increase employee job satisfaction.
 Keywords: work stress, workload, work conflict, job satisfaction
Highlights
The purpose of this study explains the effect of work stress, workload and work-family conflict on employee job satisfaction at Swiss Belinn Hotel Legian
The results of this study show that work stress has a negative and significant effect on job satisfaction of Swiss Belinn Hotel Legian employees, workload negatively and significantly influences the job satisfaction of Swiss Belinn Hotel Legian, work-family conflict has a negative and significant effect on job satisfaction of Swiss employees Belinn Hotel Legian
Konflik pekerjaan-keluarga berpengaruh secara negatif dan signifikan terhadap kepuasan kerja karyawan Swiss Belinn Hotel Legian
Summary
Tujuan penelitian ini menjelaskan pengaruh stres kerja, beban kerja dan konflik pekerjaankeluarga terhadap kepuasan kerja karyawan. Penelitian ini dilakukan terhadap karyawan di Swiss Belinn Hotel Legian dengan jumlah sampel sebanyak yang ditentukan 60 orang. Pengumpulan data dalam penelitian ini menggunakan kuesioner. Teknik analisis data yang digunakan adalah analisis deskriptif dan analisis inferensial. Hasil penelitian ini menunjukan stres kerja berpengaruh secara negatif dan signifikan terhadap kepuasan kerja, beban kerja berpengaruh secara negatif dan signifikan, dan konflik pekerjaan-keluarga berpengaruh secara negatif dan signifikan terhadap kepuasan kerja karyawan Swiss Belinn Hotel Legian. Pihak manajemen hotel seyogyanya fokus untuk mencari solusi agar kepuasan kerja karyawan meningkat. Kata Kunci: stres kerja, beban kerja, konflik pekerjaan, kepuasan kerja
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