Patient Satisfaction Following Laparoscopic Umbilical Hernia Repair Using a “Two-Port” Technique

Abstract

NOTICE: THIS ARTICLE HAS BEEN RETRACTED. Background: Measuring patient satisfaction is important to help improve health service delivery and improve outcomes. The aim of this study is to evaluate patient satisfaction with laparoscopic umbilical hernia repair and determine overall satisfaction with referral, outpatient consultation, pre-assessment clinic attendance, and post-operative care. Methods: This was a retrospective study of 52 patients undergoing laparoscopic umbilical hernia repair. Each patient completed an extensive self-administered questionnaire distributed at a scheduled follow-up appointment 3 months following the operation. Results: The response rate was 86.5%. Most patients (77.8%) were referred from their general practitioner. Patient satisfaction with surgical outcome was very high at > 98%, and the overall patient satisfaction from being listed for surgery to discharge was > 95%. Patient satisfaction was significantly associated with the patient being referred to the hospital by a general practitioner (GP). Conclusions: Patient satisfaction is an important health outcome, and understanding the domains of satisfaction, as well as their relative importance to patients, is necessary to improve overall quality of patient care. Laparoscopic umbilical hernia repair using a “two-port” technique is an effective procedure with excellent results and an extremely high rate of patient satisfaction. J Curr Surg. 2017;7(4):49-52 doi: https://doi.org/10.14740/jcs333w