Abstract

This report provides paratransit service providers with guidance, strategies, tools, and resources to plan and prepare for, respond to, and recover from a range of emergencies. The guidance has applicability to urban, suburban, rural, and tribal paratransit operating environments. Guidance is directed to in-house paratransit operations and to paratransit services operated under contract. It has relevance for Americans with Disabilities Act (ADA) paratransit and general public demand-response operations.

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