ORGANIZATIONAL DIAGNOSIS METHODS IN DECENTERALLY EXECUTING COMPANIES

Abstract

Urgency of the research. Current development of digital technologies is driven by megatrends. Companies follow these trends and try to extend digital solutions to all areas of business. Target setting. Application of digital tools would be particularly practical for decentral executing companies. However, they have not yet been fully implemented, as the technological potential has not yet been sufficiently researched and adopted for the described purpose. Actual scientific researches and issues analysis. The literature analysis revealed that at present, digital tools are still not widely used for organizational purposes. Furthermore, humans still predominantly perform many diagnostic functions. Uninvestigated parts of general matters defining. In the course of a literature analysis of existing tools of organizational diagnosis, we encountered a lack of references to fully digitalized solutions. The research objective. The task is to analyze which of the examined criteria and dysfunctions of the organization can be diagnosed by digital tools; how conventional methods can be replaced; what are the advantages and disadvantages of digital organizational analysis, as well as which requirements must be met for implementation. The statement of basic materials. In this article, we compare conventional and generally defined fully digitalized tools for organizational diagnostics based on eleven selected criteria and seventeen dysfunctions. According to the requirements of the company management, organizational diagnosis is performed in three phases. Most of the applied methods are based on surveys, interviews, tests, observations, discussions and documentation analysis. Conclusions. Our research shows that the use of digital tools reduces the number of diagnostic phases and provides lower resource input for implementation. Nevertheless, the effort required for the design of diagnostic systems is very high and requires fulfilment of general and specific requirements. In this article, we present the general requirements for digital tools for organizational diagnostics.