Abstract
Organisational culture plays an important role in the formulation and implementation of firm strategies and in determining performance, but its influence has tended to be neglected in the hospitality management literature. The paper firstly defines and discusses the major elements of organisational culture and investigates the links between organisational culture, firm strategy and performance. It then explores these links as they exist in a newly opened resort hotel on Bintan Island, Indonesia. The paper concludes with a discussion of some issues for further research into the role of organisational culture in strategic hotel management.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
