Abstract

Since the 19th century, the world has witnessed an exponential growth in the number and variety of information products, sources, and services. This development has resulted in technological innovations for faster and more efficient processing and storage of information, as individuals and organisations strive to keep up with increasing demands. The value of information organisation cannot be overemphasized. The volume of information generated, transmitted and stored is of such immense proportion that without adequate organisation, the retrieval process would be cumbersome and frustrating. This chapter will highlight and describe the roles of an information retrieval system and the context of information organisation in several institutions. It will also discuss the various information retrieval tools and the different models used in information retrieval process. The ultimate goal of this chapter is to enable students, practicing librarians, and others interested in information services to understand the concepts, principles, and tools behind information organisation and retrieval. The conclusion of the chapter will emphasize the need for continuous evaluation of these principles and tools for sustained improvement.

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