Abstract
The reason for this study was to discover the specific oral communication skills necessary for success in nursing, and those skills most in need of improvement, according to Directors of Nursing. The findings supported claims in nursing literature that many specific oral communication are critical to the success of nurses. Other findings showed that most undesirable communication behaviors are only used either "rarely" or "sometimes" by nurses and that, of seven communication variables studied, communication skills associated with listening were most important and in greatest need of improvement by nurses.
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