Optimising Quality of Service (QoS) for IoT-based industrial systems using Six Sigma methodologies

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The rapid advancement in IoT-based industrial systems emphasizes maximizing important quality parameters like reliability, latency, and throughput. While previous researches focus on individual factors, an integrated approach is required to assess the influence of Six Sigma on the quality of service (QoS) in IoT environments. The present study leverages Six Sigma's DMAIC process to drive significant improvements in the quality of service for IoT systems, explicitly targeting critical sectors such as manufacturing, logistics, and energy. This research used a quasi-experimental design involving 30 IoT systems before and after implementing Six Sigma. Based on the Stratified Random Sampling method, basic information on QoS issues, was captured in milliseconds, percentage, and Mbps, respectively. Qos results have shown significant improvement of 22% in latency, 15% in system reliability, and 25% in throughput rates. The practical implications of this research are significant, involving greater productivity, rationalization of costs, and enhanced competitive advantage for industries dependent on IoT networks, thus successfully demonstrating the value of Six Sigma in managing industrial systems.

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