Abstract

The purpose of the study is to assess the level of student satisfaction with the online mode of teaching/learning, with respect to the independent variables e-learning, course structure, interaction between students and with the faculty, and motivation for attending online classes. A questionnaire was developed along these five dimensions using a 5-point Likert rating scale and distributed to 234 management students. Exploratory factor analysis (EFA), reliability testing, confirmatory factor analysis (CFA), validity checks and structural equation modeling (SEM) were used to analyse the data collected. The results reveal that there is a significant impact of the aforementioned independent variables on student satisfaction, out of which, interaction between students and with the faculty has a high impact on student satisfaction.

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