Abstract

We conducted a design study to do an in-depth analysis of the problem of operational planning at universities and designed a decision support tool for that problem, called Operational Curricular Planning (OCP). Based on our observations we abstracted the planning process into separate tasks. Focusing on a subset of tasks that we characterized, we present the OCP tool for visually supporting decision making in the process of planning teaching resources. We show the steps leading to the final design of our visual decision support system and discuss the design decisions made while building the tool. Finally, we present an evaluation with four domain experts in a real- world scenario and talk about lessons learned from building the OCP tool, including the issue of integration and adoption of the system.

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