Abstract
Most existing methods supporting the design of Product-Service System (PSS) support the ‘conceptual design’ phase at the higher levels of abstraction and the technical design phase strongly lacks of methodical support. This can be explained by the existing challenge of coupling products and services in designsince these two perspectives currently focus on different aspects and use specific models which appear as difficult to integrate. This paper proposes the design of a PSS for apneumatic energy delivery system. The design is based onthe combination and adaption of two existing methods from the product- and service- oriented design approaches for system engineering.Three levels of description are adopted: external and functional level, process level and structure level. Differentmodels are used to illustrate the levels. Their ability to reconcile the product- and service-oriented approaches is discussed since they provide a comprehensive view of the system in both perspectives. The resulting design process allows the identification of component specificationsand can be iterated at several levels of detail. This case-based design illustrates how the PSS design process can be supported at the technical phases.
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