Abstract
Not all biomedical equipment problems require expensive high-tech solutions. When complaints about missing, dirty, or broken equipment started mounting at University Hospital in Augusta, GA, biomedical manager Robert Stanford and his colleagues came up with a solution. They relocated the biomed shop next to the area where equipment is returned after each use and instituted new equipment checking and decontamination procedures. With these simple changes, Stanford was able to improve service, reduce complaints, and raise the profile of his department with minimal expense.
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