Abstract
On 11 April 2018, the European Commission presented legislative proposals as the implementation of the project under the title “A New Deal for Consumers”. The Commission’s legislative package consists of related proposals for two directives. The first contains provisions enabling authorized entities representing the collective consumer interest to pursue claims through representative actions against infringements of Union law, in order to ensure that consumers have the tools to effectively exercise their rights and obtain compensation for the damage suffered; the second introduces changes to the four currently applicable consumer directives. Both Commission proposals are under way, taking into account broad public consultation. Do the Commission’s proposals mean a real breakthrough, as suggested by the title under which they are presented, or should they be seen only as the next step in the process of creating a new order for consumers?
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