Abstract
In this highly technical world, computers have become increasingly important in many phases of our lives, including the traditional office. With the influx of computers and automation, many workers previously unfamiliar with sophisticated technology must now learn how to use relatively complex computer systems. For these workers, learning a computer system may be achieved through personal (or class) instruction, reading, direct "hands-on" experience with the computer or some combination of these methods. In order to achieve effective training programs, more attention must be devoted to evaluating learning styles (e.g., active versus passive) and training (e.g., graphical versus textual descriptions).
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